System Administrator (Microsoft System Center) level-3 Support
Design MS System Center Service Manager environment.
Designed ,Created and Documented Process and workflow for Incidents , Service Request, Change Request and Problem Management
Designed ,Created and Documented E-mail notifications
Deployed, ITIL based system to support operational process
Created, activities workflow and their notification system.
Created /designed run book for automation
Controlled flow of activities via run book
Automation of Service request and incident notification flow
SCCM for system configuration and software deployment
Worked on MS Server 2012, Active Directory, DFS. IIS, Print Server, File...
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