Hi readers,
with more than 15 years experience involved in a wide range of IT and industrials skills, I've built a strong expertise in Customer Strategy, Digital and "Connected" Business Models.
I've shared professional time between missions of consulting, and operational experience (financial, marketing, pricing/promotion management and commercial skills) within different firms. And my free time, connecting devices :-)...
Specialties: Communities and Digital transformation, Mobile and Social engagement, CXM Customer eXperience Management, CRM Marketing and loyalty strategy - Pricing and promotion management - B2B and B2C sales effectiveness - Billing and order to cash optimisation, ...