Business consulting in the sphere of CRM.
Deployment of SAP CRM systems, integration with SAP ERP.
Specialization in FMCG & Telco CRM operations, Hand-Held Sales area.
Experienced in SAP CRM 5.0 and 4.0, Oracle Siebel CRM Contact Center and Service, SAP NetWeaver Release 2004s, SAP NetWeaver Mobile Infrastructure.
Goals:
鈥� professional management and strategic consulting
鈥� IT consulting skills improvement and experience acquisition (SAP, Oracle; CRM solutions; Hand-Held (Mobile) Sales; Marketing; Customer Service; Retail)
鈥� succesful IT management, project management
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