Personal Information
Organization / Workplace
Saudi Arabia Saudi Arabia
Occupation
Operation Director at ESH
Industry
Technology / Software / Internet
Website
http://www.esh-me.comAbout
Senior Operation/Projects Manager with 15 years of overall experience in the IT projects and customer service solutions
• 5+ years of experience as an Operation Director.
• Worked for one of the leader global contact center/customer service product manufacturer operating on 18 countries.
• Expert in implementing large projects and executing processes and operational excellence initiatives, while enhancing performance, improving quality, reducing costs, and generating sustainable revenue.
• Skilled in managing financial and cultural turnarounds.
• Have led teams of up to 3 direct reports with over 40 indirect reports.
• Have MBA from one of the top 100 business school with distinction.
• C...
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