Senior Operation/Projects Manager with 15 years of overall experience in the IT projects and customer service solutions
鈥� 5+ years of experience as an Operation Director.
鈥� Worked for one of the leader global contact center/customer service product manufacturer operating on 18 countries.
鈥� Expert in implementing large projects and executing processes and operational excellence initiatives, while enhancing performance, improving quality, reducing costs, and generating sustainable revenue.
鈥� Skilled in managing financial and cultural turnarounds.
鈥� Have led teams of up to 3 direct reports with over 40 indirect reports.
鈥� Have MBA from one of the top 100 business school with distinction.
鈥� C...
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