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Personal Information
Organization / Workplace
Egypt Egypt
Occupation
Customer Services Team Leader at Al Ahly For Real Estate Development
Industry
Telecom / Mobile
About
No one is good at everything , But I have more than 6 years experience in Call Center & Customer Service field "include Operation Management , Quality Control , Workforce Analysis and Project Management. I spent more than three years managing different types of project "industrial , Network and Health. Customer Relationship Management is my passion , the new concept of inbound customer service is my specialization. I update my knowledge as I always seek for learn the new methods of Customer Satisfaction and the hole Customer Experience. I help all of my business partners to find their brand position which should develop to be the WOW that utilize the Word Of Mouth , throw Social Media...
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