Personal Information
Organization / Workplace
Hong Kong Hong Kong
Occupation
Customer & Operations Improvement at AIA Group Ltd.
Industry
Finance / Banking / Insurance
About
Process Re-engineering Professional
Industry/Domain: BFSI - Insurance and Banking
Core Competencies: Business Analysis, Process Re-engineering, Process Analysis, Lean, Six Sigma, Data Analysis, Stakeholder Management.
• Certified Lean Implementer and Six sigma green belt with overall 10 years of experience. Experienced in working on large scale change programmes.
• Proficient in requirement gathering, data analysis (JMP, Excel.), process analysis, process modelling (Provision, Visio.) and six sigma tools & techniques.
• Currently working in Group Transformation as Customer & Operations Improvement Lead at AIA Group Ltd.
Contact Details