I have more than 18+ years solid experience managing implementations of large portfolio IT projects for major clients in the Middle East & North Africa.
I have hands-on experience designing/architecting for IT applications especially in CRM & MDM; having exposure to different CRM technologies (especially Siebel, Oracle CRM, MS Dynamics CRM).
I鈥檝e focused experience on CRM implementation in Banking, Telecom, Public sector industries
I've exposure to Telecom industry and very familiar with Telecom standards like eTOM/NGOSS framework, product configuration, pricing, offering, order management including integration with backend like mediation, provisioning, billing and platforms.
Certi...
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