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London, United Kingdom United Kingdom

Mortuary and Bereavement Services Manager - Royal Liverpool Hospital

I was employed as a Mortuary Services Manager for a multi-site NHS Trust. My role involved working directly with the public, having good communication and listening skills which are vital to the smooth running of the department and the seamless transition between the mortuary, bereavement services and the general public. This also includes learning and development of end of life care and care of the deceased patient to all clinical staff within the Trust, as well as outside agencies such as the Metropolitan Police and funeral directors. From this, I have achieved vast improvements in these areas, which have been positively received from relatives of patients as well as clinical/nursing te...