Senior Instructional Designer/Project Manager with over 20 years experience in the instructional design, development and project management of courseware, performance support systems, and blended learning solutions for Fortune 500 companies.
• As Training Needs Analyst and Instructional Technology Developer for Bank of America, conceived, designed, and managed to completion the Dynamic RFP Generator, and participated in the development of over 100 courses and performance support tools, including web-based training initiatives, podcasts, Wikis, and interactive reference guides.
• As Design Consultant for Wachovia, authored course for customer service representatives supporting Wachovia’s ...