VisionsLive Project Success Brochure
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The document describes VisionsLive's Project Success Team, which helps ensure research projects conducted on the VisionsLive platform are successful. The Project Success Team is available every step of the way through a live helpdesk. They can help with project methodology, setup, recruitment, participant management, and provide moderator and translation services. The goal of the Project Success Team is to make sure every project is a complete success for the client.
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VisionsLive Project Success Brochure
- 1. Project Success Team Online Qualitative Research made simple. www.visionslive.com VisionsLive – Global leaders in online qualitative research tools and services
- 2. www.visionslive.com www.visionslive.com Here’s why you should trust us… We have an in-house Project Success Team that’s with you, behind the scenes every step of the way, to make sure that every project you do with us is a complete success. You access the Project Success Team through our fantastic live helpdesk. People have told us it’s better than having us down the corridor. Basically, we’re obsessed with your success – because it’s ours too. Confidence in our people… We are committed to your success and the success of your projects when using our platform; Trust us. You’re in good hands... The VisionsLive Project Success Team is an international group of IT, research, business and support professionals. Between us we develop, build, maintain and sell online qualitative and social media platforms for the market and social research industry. If you are happy, we are happy. And we are always happy... Confidence in our technology… We have all the tools under one roof, and we’ve been around for a while now – we’ve got online, mobile, live and asynchronous tools, which are impressive and are the most feature-complete out there. I used VisionsLive for a very important on-line customer forum we were conducting for a large energy provider. The software on its own is very intuitive. However, it is the customer service provided by VisionsLive staff that sets it apart. I felt like my project really mattered to them and they helped me from start to finish to ensure that all went smoothly. We are VisionsLive – Global leaders in online qualitative research tools and services. VisionsLive V+ is the complete platform for running online qualitative research projects and insight communities. Run online focus groups, bulletin boards, social and mobile community panels, qualitative in-depth interviews, mobile ethnography and much more. Our tools have a ‘social network’ feel that is familiar and easy to use. Nicky Taylor, Taylor McKenzie Live Online Focus Groups (OLFG’s) – Text/AV Chat In-Depth Interviewing (IDI’s) Bulletin Boards, MROCS and Mini Communities from PC/Mobile Video/image upload, user diaries and ethnography on-the-go Social Qualitative Research Solutions Online Qualitative Research Solutions Our clients like to say nice things about us... And here’s why: we care about your research. VisionsLive is used by leading market research firms to run research for top 100 FMCG, financial services, healthcare and pharma, internet and media companies worldwide. Expert Assistance Products are available in more than 28 languages and include: The company provides 24-hour international support and facilitates market research anytime, anywhere.
- 3. e: info@visionslive.com www.visionslive.com SIGN UP FOR A FREE DEMO www.visionslive.com/projectsuccessteam UK: +44 (0)20 7788 7821 26 York Street, London W1U 6PZ US: +1 (866) 412-0154 189 Main Street, Yarmouth, Maine 04096 Project Success Team Methodology and Approach – The Project Success Team can help you decide which of the VisionsLive tools to use, help you with the design of your chosen methodology, and can provide ideas for structuring and executing any kind of project – whether it is a live online focus group project, task-driven immersive research, online in-depth interviewing, diaries, web ethnography or any combination of these. Contact us to get help with your project. Project Set-up – Our Project Success Team can set up your project on VisionsLive, from loading your respondents and discussion guide, through to generating transcripts and everything in between – so that you can simply sit back, log in and moderate your project when it goes live. High Quality Recruitment – We know how important it is to find high-quality respondents for your project, and how hard it can be to find exactly the right people to participate in your research. Our extensive recruitment network lets us find you the right respondents fast, and at the right price. Participant Management – Our platform contains extensive tools to manage your participants, right through your project - start to finish. If you need any assistance in ensuring that respondents turn up, stay focused and engaged in their activities, and then are paid their incentives at the end if they participated, our Project Success Team can help with every aspect of the process. Moderator Services – We have a network of moderators around the world, including experts in many sectors that can discuss topics with ease in most languages. This includes Healthcare, Automotive, FMCG, Travel and Tourism, Youth, Technology, Education, Social Research, Pharma, Technology and IT, Telecommunications and more. Language and Translation Services – We have language translation services available for your research – including multi-lingual moderation services (bilingual english speaking moderators), simultaneous translation of live online focus groups, and also translation of discussion guides, tasks and stimulus for international research.