With over 20 years’ experience in front line contact centre management in either a supplier or vendor capacity, I have developed a broad range of skills that now form the core services of Mullard Associates Ltd. Whether you manage a contact centre that is looking to improve on its KPI’s, campaign implementation and sales pipeline or if you outsource to an agency and are struggling to realise your ROI through inadequate performance, I can help you develop strategies for making improvements or work with your team to directly implement solutions. Contact me Beverley@mullardassociates.co.uk to find out how I can help your business.
***Currently seeking new opportunities***
Services inc...