Personal Information
Organization / Workplace
Greater Jakarta Area, Indonesia Indonesia
Occupation
GM Service Assurance & Improvement at PT. XL Axiata Tbk
Industry
Telecom / Mobile
Website
http://www.xl.co.id
About
Today's challenge in Telecommunication industry are combining network KPI, Key Quality Index (KQI) and Subscriber Usage profile to be monetized . 13 Years experience with multidimensional background and has been multi years in managerial position (5 Years in Network Operation, 1.5 Years in customercentric organization, 2 years in Marketing ) and now starting monetizing NPS also service experience perception to boost more data revenue.
Achievement : - First Operator in indonesia offering unique Packet Offering based on device and Near Real Time and best offering Mobile Advertising in Indonesia
Specialties
-Big Data in Telecommunication : Network Analytic , CEM (Customer Experience Man...
Contact Details
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