Personal Information
Organization / Workplace
United Arab Emirates United Arab Emirates
Occupation
Quality, Service Management & Audit (ISO 9001 | ISO 27001 | ISO 20000 | ITIL)
Industry
Logistics / Supply Chain
About
Over 12 years of experience in a Service Delivery role, rising from the ranks covering Tier-1 to Tier-3 support and up to Incident Manager. A strong advocate of proper IT Quality and Service Management standards, an IT trainer and a former University lecturer. Certified in IT Service Management (ITSMS), Information Security Management Systems (ISMS) Audit and Quality Management Systems (QMS) Audit.
I can be reached via email: yu.brandon@gmail.com
***Disclaimer: My opinion and posts do not represent those of my employers***
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