My contributions include building excellent relationships, delivering successful products and services and leading teams through improved quality of delivery and overall efficiency by application of industry best practices and processes. Advocate and voice of the client and member, optimizing client and member experience. I have a passion to make a difference by enabling teams to succeed by providing vision and strategy in addition to direction, leadership and mentoring. I have a proven successful track record of leading initiatives, excellent relationships, product design, service delivery, member experience, client services and strategy with onsite and virtual teams and have successful...