As a Support Engineer, I am the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products.
Support, diagnosis and troubleshooting for Sun Microsystems / Oracle storage solutions.
Working with world class, leader companies from many countries including scientific, automotive, aircraft, intelligence and military corporations.
Excellent metrics and customers' feedback have resulted in repeatedly winning awards and recognitions.