The document discusses using data insights to improve recruiting approaches through strategic staffing rather than slot-based recruitment. It presents a framework for strategic staffing that involves workforce demand forecasting, identifying critical roles, and focusing applicant sourcing on those roles. The case study describes how LinkedIn used data on talent supply, demand, skills, and connections to determine that Seattle would be a better location than New York for a new engineering office. Key recommendations include using data to increase influence, clarify problems to be solved, and understand regional differences in supply, demand, skills and connections.
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Data driven recruiting
1. Driving Improvements in your
Recruiting Approach through Data
Brendan Browne
Director, Global Talent Acquisition, LinkedIn
Travis Burge
Recruitment Product Consultant APAC, LinkedIn
1
3. What we will cover today.
Slot Recruitment Vs Strategic Staffing
Introduce a Framework for Strategic
Staffing
Case study on how LinkedIn have used data
Insights to manage risk for our critical roles
Q&A
4. What is the purpose of a T
Intersection sign?
To process information and make
decisions, take action for next
direction TALENT CONNECT 2012
6. 1
Workforce Demand
2 Forecast
Scenario Planning Workforce Gap
Workforce Supply
Forecast
Critical Critical
3 Role 2 Role 4
Critical
Role 1
Critical Critical
Role 3 Role 5
4 Applicant
Applicant
Short
Silver
listing
Medalists
TALENT CONNECT 2012
7. 1
Workforce Demand
2 Forecast
Scenario Planning Workforce Gap
Workforce Supply
Forecast
Critical Critical
3 Role 2 Role 4
Critical
Role 1
Critical Critical
Role 3 Role 5
4 Applicant
Applicant
Short
Silver
listing
Medalists
TALENT CONNECT 2012
8. Top Tips?
1. Engage Executive Buy-In
2. Workforce Planning is not about exact numbers
3. Use Multiple Scenarios
4. Focus on Business Critical Roles
5. Market Map External Labour Supply for Critical roles
6. Get the Line Area to own their Workforce Plan
TALENT CONNECT 2012
9. New Markets for Talent:
Where, Why, How
TALENT CONNECT 2012 9
11. Assumptions
Needs to be a healthy supply of talent in region
Want to be in a major metro area with eye on NYC or Seattle
Need a more junior mix of talent based on relo of internal
senior leaders and managers to new metro area
Need existing relationships with talent pool
Looking for C#, SQL, Java
TALENT CONNECT 2012 11
13. The Where:
Big Markets vs. Hidden Gems
(based on LinkedIn recruiter contact Feb-Aug 2012) TALENT CONNECT 2012 13
14. The Where & Some Why:
New York provides a 33% larger supply of
talent than Seattle, and has less overall demand
for talent
Supply Demand
Region / Metro # SW # SW Eng Jobs % w job change
Posted (%
Area Engineers Jobs posted (past 12 months)
of total
(Q2 2012) pool)
SF Bay Area 65,000 24,500 37.7% 19%
NYC 36,100 5,200 14.4% 13%
Boston 28,900 5,600 19.5% 15%
Seattle 26,900 20,200* 75.1% 17%
Washington DC 20,100 4,200 21.0% 12%
Chicago 17,300 2,100 12.4% 13%
.
TALENT CONNECT 2012 14
15. The Where & Why: Skill Mix by City
New York
Seattle
(word size represents skill frequency) TALENT CONNECT 2012 15
16. The Where & Why
Seattle has more entry-level engineers
NY has more senior and manager-level talent
Manager and Above Manager and Above
9.6% 6.9%
TALENT CONNECT 2012 16
17. The Why:
ABC Co is more connected in Seattle
with 618 employees connected to 2,255 engineers in Seattle
New York Seattle
Company # % # Company # % #
Connected Connected Connected Connected Connected Connected
in pool in pool at in pool in pool at
company company
Company 1 9,721 27% 22,280 Company 1 20,335 76% 43,248
Company 2 8,666 24% 8,620 Company 2 15,573 58% 10,340
Company 3 7,500 21% 7,583 Company 3 11,675 43% 8,965
Company 4 7,435 21% 11,844 Company 4 6,474 24% 1,754
Company 5 7,026 19% 8,974 Company 5 6,311 23% 11,418
Company 6 6,381 18% 5,583 Company 6 5,523 21% 6,745
Company 7 6,299 17% 5,241 Company 7 5,183 19% 6,680
Company 8 6,230 17% 5,103 Company 8 5,097 19% 7,959
ABC Co 1,106 3% 597 ABC Co 2,255 8% 618
TALENT CONNECT 2012 17
18. Connectedness Matters
21% more likely to be knowledgeable of employers
12% more likely to have a positive impression of
employers
10% more likely to consider a job with employers
TALENT CONNECT 2012
22. Using data to set expectations
Keywords: "Data Center" OR "Datacenter"
Location Within 50 Miles
Industry: Internet
Seniority: Manager
Interested In: Potential Employees
Company Size: 501-1,000 OR 1,001-5,000 OR
5,001-10,000, OR 10,000+
Years of Experience: 6 to 10 years OR More than 10 years
Years in Position: 3-5 years OR 6-10 years
Company Type: Public Company
Language: English
Recommendations: 3-4 OR 5-10 OR 11-20 OR >20
TALENT CONNECT 2012
23. Search Results
Initial Search = 7
Remove Recommendation = 19
Remove Years in Position = 71
Remove Company Type = 82
Remove Company Size = 126
TALENT CONNECT 2012
24. Measuring throughput
Forget number of candidatesHOW MANY ARE IDLE?
How quickly are hiring managers giving profile/
resume feedback?
How quickly can we schedule technical phone screens?
Where are the constraints and why are they happening?
TALENT CONNECT 2012
25. Recommendation: Seattle
Talent Supply is high
Mix of skills is right
Experience level of talent is right
Connectedness is high
Same time zone helps in management and collaboration
Have internal leaders with deep professional ties to Seattle
TALENT CONNECT 2012 25
26. Top Tips
Data = Increase in Influence
Clarify what problem you are trying to solve
Understand supply/demand
Understand skill mix by region
Understand experience levels by region
Understand how you compete vs. competition in new markets
Connectedness matters
TALENT CONNECT 2012 26
This slide shows us who were winning talent from, and who were losing talent to. As you might expect, red means were losing talent to the organizations listed on the left, and green means were winning talent from those organizations. [NOTE: this isnt our actual data, but were sharing it here as an example of what we review regularly]The left-hand side of this slide is fairly straightforward: we can see how many hires weve made from those companies in the past four quarters, and how many hires theyve made from us.On the right side, weve calculated that data as a ratio.We can watch this data over time to understand whats trending. It helps us identify competitive hiring risks or areas where we need more focus.
Lets talk about how we start executing and operating using the future of data NOWTODAY.In the States we call the impossible to find candidate the purple squirrel because they dont exist.Raise your hand if you have every worked with a hiring manager who is asking you to recruit a type of candidate who simply doesnt exist. They are asking for too much.The Engineer with a PhD from Oxford who also speaks Italian, can lead teams, can also sell to customers and has worked at a multinational, a start-up and is now working at either company X, Y or Z.Can any of you relate with that?Well we can now start using structured data to educate our clients, our executives and hiring managers about the market and the addressable candidate pool. What does this do for our function?It builds credibility.Lets take a look at an actual example from LinkedIn.
This was from an actual search we conducted for a Data Center Manager. David Henke, our SVP of Engineering, was under the gun, putting huge pressure on recruiting to get the search filled.We met with David to understand his requirements seen here. Told him we would be back in an hour to talk further. We knew that this was going to be very hard to fill, but we didnt want to get in to a debate with our Sr. Vide President. So we went away, pulled some data and returned to his office to meet him.
Weve also taken data from our internal processes and used it to identify where are our latencies in the system and our biggest opportunities to drive efficiency for Talent Acquisition. For instance
Can anyone tell me what this is?Right its a bunch of market data at the New York Stock Exchange.What if we had enough data on companies to literally have an index of company value?