Turning blue-sky ideas into plans, building engaged teams to implement plans into production.
Top 10 Gallup Strengths: Strategic - Learner - Activator - Arranger - Individualization - Intellection - Belief - Woo - Maximizer - Developer
I lead people working with the technologies and platforms that drive the Internet. As a Sr. Customer Care and Support Operations leader in the high-growth Cloud and SaaS market, I bring ease of use and clarity to the support of Cloud and SaaS solutions. From turn-around situations to leading new initiatives, I specialize in building support organizations and optimizing operations.
I align Service strategy with Business Objectives, and deliver results by ...
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