Information Technology industry: experiences as IT Director, Organization & Quality Director, HR Responsible
Topics:
.ICT Management & Governance
.HR Management
.IT Temporary Director
.Outsourcing Contracts Definition and Management
.Call Center Assessment and Start Up
.ITIL Service Management Consultant
.Customer Management
.Program and Project Management
.BPR
.ISO 9001 Consultant and Second Party Auditor
.SOX
.J-SOX