Personal Information
Organization / Workplace
Nigeria Nigeria
Occupation
Churn and Retention Representative
Industry
Movies/ Television / Radio
About
• Online billing, re-activation of subscribers’ accounts.
• Performing account transactions on IBS.
• Raising journals for customer accounts.
• Educating clients about company products and services.
• Identifying and resolving customer queries on the phone.
• Updating of customer contact details on phone.
• Advertising company products and services to customers.
• Attending to subscribers’ complaints via phone.
• Evaluating MCN Churn subscribers and ensuring that they are retained.
Contact Details