Caspar fraiture connect and let's transform together! smi congres 2018
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Closing the digital gap. 92% of advisor's believe face-to-face contact is the most important method of communication BUT 82% of clients experience that digital contact is most important You still think Amazon is the killer of the retailers. No Technology is not the disrupter, Poor customer service did. I can help you to become the disruptor instead of them. Or others!
Caspar fraiture connect and let's transform together! smi congres 2018
- 1. work for an insurer or broker work for the marketing department were born after 1982 you are c-suite management-level where are you from
- 2. Digital Transformer & Online Strategist Caspar Fraiture
- 3. GDPR and PSD2 personalization Be the owner of your customer relations Customer centric, be relevant. Dont say it, Just Do It. Business platforms, rich customer services More holistic view of Developments and Opportunities Top of mind Brand awareness Data Analytics Customer Insights Key Track for Success Shift the mindset of The Board and Management Never ending
- 5. Digitalization is changing the world fundamentally, we can no longer ignore this
- 6. 92% of advisors believe face-to-face contact is the most important method of communication BUT 82% of clients experience that digital contact is most important Accentures report Closing the digital gap
- 7. Amazon doesnt kill other insurers, poor customer service does Amazon is only the distributor of insurances
- 8. Robotisering bestaat al Search via Google or Amazon? 24% of US households now have a smart speaker!
- 10. Technology is changing fast IBM, Microsoft and Google are investing billions in developing supercomputers
- 11. nline webinairs Watson or what about Synapse Cloud based Open source network Machine learning models Neuro technology
- 12. GDPR and PSD2 personalization Be the owner of your customer relations Customer centric, be relevant. Dont say it, Just Do It. Business platforms, rich customer services More holistic view of Developments and Opportunities Top of mind Brand awareness Data Analytics Customer Insights Never ending Key Track for Success Shift the mindset of The Board and Management
- 13. +31 6 53 883 964 Caspar Fraiture Digital Transformer and Online Strategist caspar@eenennul.nl linkedin.com/in/casparfraiture Lets connect and transform together