Successful professional with extensive experience in telecommunications and information technology management. Expert in analyzing and solving complex telecommunications billing issues. Skills include organization, written and oral communications, project management, critical thinking, troubleshooting, problem analysis and resolution, customer service, and personnel management/training. Customer-solution focused with 鈥渂ig-picture鈥� vision and sensitivity to the bottom-line with expertise in preparing system requirements, implementing and testing order entry, provisioning and billing systems.
Specialties: * Reduced Telecom Analog expenses by 41% resulting in saving of $1.4M/yr for futur...
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