Complete management of IT and Telephony and digital resources including Business Intelligence and CRM software, with off shoring support from Bunzl UK IT. Specification and installation of Mitel VOIP for the business, upgrading to fast networking facilities. Roll out of Vecta CRM System, management and review of all digital resources including Social Media Policy,Data Protection auditing, mobile policy review and provision. Review and analysis of host systems including Sage, Microsoft Suite, Creative Studio, Dbfax and Dbmail, Document Management and Bureau Printing Services, Business Intelligence with emphasis on Business Objects. First line support, phone support, switchboard support, d...
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