I've been a practitioner in the tourism sector and travel industry for over 18 years in the areas of Customer Service Delivery, Leadership, Sustainable Tourism Management, Project/Programme Development, Hotel Operations and Sales & Marketing.
I'm passionate about providing solutions to businesses that will help them grow, develop their leaders, optimise their teams, empower their employees and enhance their customer experience.
Although I work with various organisations, I specifically love adding value to hotels & accommodations. Whether Start Ups, Micro, Small, Medlium Enterprises (MSME's) or larger properties and chains; I help my clients build capacity through training and coaching...
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