ºÝºÝߣ

Bengaluru Area, India India

Business Excellence Professional

Technology / Software / Internet

Chaya has 11 plus years of experience in Service industry in various domains like IT, ITES, BPO, Retail & E-Commerce. She is a Lean Six Sigma Black Belt & ITIL V3 Foundation certified, a competent professional with rich experience in Quality Management, Team Management, Process Management & Training. She is a key enabler for Lean implementation in the IT organization and has worked closely with the various stakeholders. She has inculcated Best in Class Metrics Driven governance and Management across the organization. Adept at maintaining cordial relationship with management & customers, ensuring quality and service norms thereby achieving Customer Satisfaction and Business Retention. An...