My expertise is in Business Analysis, Process Re-engineering, ITIL Process & Tool Consulting/Implementation, Business Process Modelling, Project Management and Tender Management. I have assumed several roles during my 7+ Years of IT experience in areas like IT Service Management, ITIL Process and Tool Implementation, Business Process Analysis, Requirements Elicitation, Tender Bidding, Data Modelling, and Reporting.
In my recent assignments my focus is on Infrastructure Projects, designing processes and documentation around Disaster Recovery Capability, Business Continuity Planning and Standard Operating Environment (SOE) management. I have assisted clients to evaluate and choose suitable...