Working as IT Manager and JIRA Configuration Specialist in EA Labs India Pvt. Ltd. Total 12+ years of Experience in IT Infrastructure Management and data center operations.
* Started complete IT Infrastructure from entry level to industrial standards.
* Implemented Atlassian JIRA Project Tracking tool for EA LABS India and USA locations to track the projects.
* Implemented JIRA Service Desk for EA LABS internal and customers for support.
* Participated in weekly leadership management meetings to syndicate operational updates/issues.
* Driving day to day operation of Product deployments, decommissioning and migration projects including the initiation and follow up on customer requests of ...
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