•Provide cross-organizational leadership to ensure Allstate’s Shared Service Operations create sound and holistic business solutions for an organization representing 2500 employees and 300 million transactions annually.
•Senior Manager over Allstate’s Operations and Technology development teams within the EDI, Enterprise Case Management/Workflow Architecture, Application environments using C#, SQL, SAAS, Tibco, .NET, AIC Framework and Image Capture platforms integrating with SAP, Enterprise Content Services and Business Process Management Technology Suites.
•Virtual Leadership of Technology Development teams located on and offshore in Ireland, India and the US. Using SDLC and...