IT Operations expertise.
People management / leadership experience.
Relationship management with partners and customers. Set up of commercial models according parties requirements and expectations.
Project & Program management and steering.
Network technologies, IPT, Unified Communication, Data Center
Service Management: SLA and maintenance contracts establishment and negotiations.
Bid, offering and contract management.
Business development, technical, commercial, innovation.
Large technology knowledge.
Specialties: IT Operations, 1st, 2nd and 3rd level support delivery for HW, OS, MW, DB and applications.
Data Center Operation: networking, security, monitoring and auditing, planning and...