At a young age, I started my career in customer services, working for a world renowned retail brand that set up its support function in Malta.
Although only 17 at the time, I was given opportunity by one of the world’s leading Banks as a Service & Support Representative. My hard work, dedication and overall positive performance allowed me to progress into departments of the bank such as; HR/Training & Development & Management.
The knowledge and experience I gained landed me my next career opportunity within an International Financial Services company as Call Centre Manager. This involved assisting and managing the support function of the business through the start-up and implementation ...