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Paris Area, France France

Customer Solution Engineer at American Express Global Business Travel

Technology / Software / Internet

My experience includes nineteen years in the full spectrum of Travel Industry functions including: GDS Sabre expert, knowledge Amadeus and Galileo Airline reservations Airline yield management, group market specialist Airport VIP representative Airport check-in, gate, ramp, catering, baggage, security processes Self Booking Tool (SBT) Support level 1/2/3 SBT configuration (GetThere, AeTM, KDS, Concur Travel & Expense) EMEA Project Manager EMEA Implementation Project Manager Travel Agency Processes Information Process enhancement Business and feature requirements, validation and documentation Multi-national project management SBT training Business Intelligence (Reporting tool Insights) ...