Customer Solution Engineer at American Express Global Business Travel
Industry
Technology / Software / Internet
About
My experience includes nineteen years in the full spectrum of Travel Industry functions including:
GDS Sabre expert, knowledge Amadeus and Galileo
Airline reservations
Airline yield management, group market specialist
Airport VIP representative
Airport check-in, gate, ramp, catering, baggage, security processes
Self Booking Tool (SBT) Support level 1/2/3
SBT configuration (GetThere, AeTM, KDS, Concur Travel & Expense)
EMEA Project Manager
EMEA Implementation Project Manager
Travel Agency Processes Information
Process enhancement
Business and feature requirements, validation and documentation
Multi-national project management
SBT training
Business Intelligence (Reporting tool Insights)
...
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