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Personal Information
Organization / Workplace
Toronto, Canada Area, New York Canada
Occupation
Industry Analyst and Founding Partner at Digital Clarity Group
Industry
Technology / Software / Internet
Website
About
Follow me on Twitter: @cathymcknight A founding partner with Digital Clarity Group, Cathy has a passion for working with clients to maximize their potential for success and profitability by helping them find the right-fit digital technology to help maximize their online engagement and efficiencies, within and outside the firewall. From web content management (WCM) to social to marketing automation platforms, Cathy helps clients understand the value of their online technology and put it to use to embrace their digital transformation from being information based to engagement focused. As an analyst, consultant, strategist, speaker, and writer on topics related to digital content technology...
Contact Details

Presentations(3)Ìý

The Total Impossibility of Customer Experience Management (CEM)
The Total Impossibility of Customer Experience Management (CEM)The Total Impossibility of Customer Experience Management (CEM)
The Total Impossibility of Customer Experience Management (CEM)
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J boye 2014 Customer Experience Management & Employee Engagement
J boye 2014 Customer Experience Management & Employee EngagementJ boye 2014 Customer Experience Management & Employee Engagement
J boye 2014 Customer Experience Management & Employee Engagement
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J boye14 workshop CEM Imperative - the right team tools and tactics
J boye14 workshop CEM Imperative - the right team tools and tacticsJ boye14 workshop CEM Imperative - the right team tools and tactics
J boye14 workshop CEM Imperative - the right team tools and tactics
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