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DAMON C. MOGENSEN
21853 W KNOLLWOOD DR PLAINFIELD IL 60544
(715) 415-0197 â–ª dcmogensen@gmail.com â–ª www.linkedin.com/in/damonmogensen
Objectives
Seeking a management position where I can effectively utilize my expertise in operations, project
management, exceeding expectations, and staff recruitment and retention.
Experience
Operations Manager ▪ M ay 2 0 1 6 – P r esent
Leather Master, Inc. â–ª Joliet, IL
ï‚· Generated growth of 55% in rug cleaning segment of business
ï‚· Decreased payroll costs by 35% in rug cleaning segment and 9% enterprise-wide
ï‚· Grew the business by adding additional services to the largest existing account
ï‚· Led initiative to overhaul pricing structure and increase revenue and profits
Shift Operations Manager ▪ February 2015 – May 2016
FFE Transportation Services â–ª Lemont, IL
ï‚· Responsible for the proper execution of the dock operations during assigned shift, ensuring that
productivity levels are met and that our customers’ freight is handled timely, efficiently, and claims free
in the most economical fashion.
ï‚· Decreased labor costs by 20% while maintaining productivity expectations
Store Director â–ª September 12th
2008 – February 8th
2015
PetSmart, Inc. â–ª Mokena, IL
ï‚· Accountable for performance of $7 million annual revenue store
ï‚· Promoted 4 times during career
ï‚· Served as SE Chicago P & L captain, reducing expenses by 15%
ï‚· Grew sales at Mokena by 14% (2012), 12% (2013) and 3% (2014).
ï‚· Implemented safety programs that decreased employee incidents at Aurora by 50% and 33% at Mokena
ï‚· Development of associates/managers led to 16 promotions from my teams
ï‚· Store turnover consistently ranked at the bottom of the region
Bar Manager ▪ March 2005 – July 2007
Terry’s Bar and Grill ▪ Oshkosh, WI
ï‚· Developed and coached employees to perform outstanding customer service.
ï‚· Hired and developed security staff to maintain compliance with state laws.
ï‚· Recruited teams for in house dart, pool and volleyball leagues.
ï‚· Responsible for the sponsorship of city league softball teams.
ï‚· Reconciled cash tills and made bank deposits.
ï‚· Mixed drinks and prepared full menu for customers.
Damon C. Mogensen Page 2
Delivery and Installation Person ▪ September 2004 – April 2005
Fa sc o A p p liance , Inc . â–ª Oshkosh, WI
ï‚· Delivered and installed household appliances, ensuring complete customer satisfaction upon
completion. Answered service calls and made home visits for warranty issues.
Operations Management Specialist ▪ May 1996 – August 2004
United Parcel Service, Inc. â–ª Oshkosh, WI
ï‚· Wisconsin District Origin Data Capture Trainer in 2000
ï‚· Increased pieces processed per hour (PPH) by 25%
ï‚· Served as center authority in hazardous material and international packages
ï‚· Filled in for Sort Manager when absent
Military
Infantry Squad Leader ▪ May 1997 – April 2005
United States Marine Corps Reserve â–ª Milw auk e e , WI
ï‚· Trained and developed a squad of 12 Marines for combat readiness.
ï‚· Obtained mastery of various small arms weapons systems.
ï‚· Developed and implemented standard operating procedures for maximum efficiency while conducting
field operations.
ï‚· Chosen to compete as member of elite squad for the title of 4th Division Super Squad.
ï‚· Cited twice for meritorious performance.
ï‚· Honorably discharged in April of 2005 with rank of Corporal (E-4).
Skills
ï‚· Experienced in the use of AS400 and SAP programming and software
ï‚· Financial management
ï‚· Personnel management
ï‚· Asset management
ï‚· Providing training and development
ï‚· Create solid plans through critical thinking and analysis
Education
Fort Hays State University
December 2019 â–ª BBA Management
Institute of Inspection Cleaning and Restoration Certification
May 2016 â–ª Professional Dog Trainer Certification
College of Dupage
August 2008 – May 2011 ▪ Pursued AA in Communication prior to transfer
Animal Behavior College
September 2008 â–ª Professional Dog Trainer Certification
Damon C. Mogensen Page 3
References
ï‚· Nathan Brooks (630) 624-0735
ï‚· Michael Bond (630) 901-5862

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Damon Resume 2016v3

  • 1. DAMON C. MOGENSEN 21853 W KNOLLWOOD DR PLAINFIELD IL 60544 (715) 415-0197 â–ª dcmogensen@gmail.com â–ª www.linkedin.com/in/damonmogensen Objectives Seeking a management position where I can effectively utilize my expertise in operations, project management, exceeding expectations, and staff recruitment and retention. Experience Operations Manager â–ª M ay 2 0 1 6 – P r esent Leather Master, Inc. â–ª Joliet, IL ï‚· Generated growth of 55% in rug cleaning segment of business ï‚· Decreased payroll costs by 35% in rug cleaning segment and 9% enterprise-wide ï‚· Grew the business by adding additional services to the largest existing account ï‚· Led initiative to overhaul pricing structure and increase revenue and profits Shift Operations Manager â–ª February 2015 – May 2016 FFE Transportation Services â–ª Lemont, IL ï‚· Responsible for the proper execution of the dock operations during assigned shift, ensuring that productivity levels are met and that our customers’ freight is handled timely, efficiently, and claims free in the most economical fashion. ï‚· Decreased labor costs by 20% while maintaining productivity expectations Store Director â–ª September 12th 2008 – February 8th 2015 PetSmart, Inc. â–ª Mokena, IL ï‚· Accountable for performance of $7 million annual revenue store ï‚· Promoted 4 times during career ï‚· Served as SE Chicago P & L captain, reducing expenses by 15% ï‚· Grew sales at Mokena by 14% (2012), 12% (2013) and 3% (2014). ï‚· Implemented safety programs that decreased employee incidents at Aurora by 50% and 33% at Mokena ï‚· Development of associates/managers led to 16 promotions from my teams ï‚· Store turnover consistently ranked at the bottom of the region Bar Manager â–ª March 2005 – July 2007 Terry’s Bar and Grill â–ª Oshkosh, WI ï‚· Developed and coached employees to perform outstanding customer service. ï‚· Hired and developed security staff to maintain compliance with state laws. ï‚· Recruited teams for in house dart, pool and volleyball leagues. ï‚· Responsible for the sponsorship of city league softball teams. ï‚· Reconciled cash tills and made bank deposits. ï‚· Mixed drinks and prepared full menu for customers.
  • 2. Damon C. Mogensen Page 2 Delivery and Installation Person â–ª September 2004 – April 2005 Fa sc o A p p liance , Inc . â–ª Oshkosh, WI ï‚· Delivered and installed household appliances, ensuring complete customer satisfaction upon completion. Answered service calls and made home visits for warranty issues. Operations Management Specialist â–ª May 1996 – August 2004 United Parcel Service, Inc. â–ª Oshkosh, WI ï‚· Wisconsin District Origin Data Capture Trainer in 2000 ï‚· Increased pieces processed per hour (PPH) by 25% ï‚· Served as center authority in hazardous material and international packages ï‚· Filled in for Sort Manager when absent Military Infantry Squad Leader â–ª May 1997 – April 2005 United States Marine Corps Reserve â–ª Milw auk e e , WI ï‚· Trained and developed a squad of 12 Marines for combat readiness. ï‚· Obtained mastery of various small arms weapons systems. ï‚· Developed and implemented standard operating procedures for maximum efficiency while conducting field operations. ï‚· Chosen to compete as member of elite squad for the title of 4th Division Super Squad. ï‚· Cited twice for meritorious performance. ï‚· Honorably discharged in April of 2005 with rank of Corporal (E-4). Skills ï‚· Experienced in the use of AS400 and SAP programming and software ï‚· Financial management ï‚· Personnel management ï‚· Asset management ï‚· Providing training and development ï‚· Create solid plans through critical thinking and analysis Education Fort Hays State University December 2019 â–ª BBA Management Institute of Inspection Cleaning and Restoration Certification May 2016 â–ª Professional Dog Trainer Certification College of Dupage August 2008 – May 2011 â–ª Pursued AA in Communication prior to transfer Animal Behavior College September 2008 â–ª Professional Dog Trainer Certification
  • 3. Damon C. Mogensen Page 3 References ï‚· Nathan Brooks (630) 624-0735 ï‚· Michael Bond (630) 901-5862