Provide strategic analysis, tactical planning, positioning and marketing assistance to network services, technology, infrastructure and applications providers.
Coined term "Conversational Commerce" and serve clients of the Conversational Commerce Practice at Opus Research.
Built research practices in Yellow Pages publishing, voice and wireless applications and local online commerce at The Kelsey Group
Published newsletter "Telemedia News & Views" as president of OPUS Research, Inc. also did strategy consulting for telephone companies, computer manufacturers and communications infrastructure providers.
MBA-Columbia (1980); BA-Hampshire College (1976)
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