An innovative, hands-on Industry Strategist and Enterprise Architect with record of leading successful ITSM initiatives, adapting various BPM philosophies to an organization's structure and culture as well as applying modifications to the existing tool infrastructure. Improves processes and procedures to drive revenue, efficiency, and market share. Providing holistic vision to ensure the integration of strategic initiatives from above (ITIL, OSS/BSS, BPM (TOGAF, Zachman, etc) , FCAPS, HIPAA, SOX, TMN, etc) with the tactical realities from below (sponsorship, tools, people, knowledge and processes.) Utilizing excellent written and oral communication skills for inspiring and driving the o...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
