Daniel Boos leads the user experience team at the Swiss Railway Company SBB. His areas of main interest include future customer experiences, flexible and mobile work, designing digital and physical workplaces and the usage of communication and collaboration technologies.
He has expertise in user research, foresight approaches and human centered design for innovation activities and strategic questions of ICT service providers.
He volunteers for Dock18, Re:PublicDomain, Communia and Digitale Allmend. His topics are public domain, media culture and creative commons.
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