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DanielCoullet

Daniel Coullet

Personal Information
Organization / Workplace
Provence-Alpes-Cote D'Azur, France France
Occupation
VP Technical Support Premium Services
Industry
Technology / Software / Internet
About
Our Customer Service mission at PTC is to reduce Customer effort and risk while increasing the total Value Customers realize from PTC Products and Services. We have over 500 Support Professionals around the globe providing mission critical support for the full range of PTC products. We also offer optional premium services including Technical Support Account Management and Platinum Enterprise Support in order to improve customer loyalty. PTC Technical Support holds an ISO 9001:2008 Quality Registration and more than 80% of PTC Customers rate their support experience 4 or 5 on a scale of 1 to 5.
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