Professional Services District Manager - Technical Solutions Group
Industry
Telecom / Mobile
About
+17 years of expertise in the Contact Centers Industry, driving successful solutions for Telcos, Banking, Private and Public segment. Strong understanding of Contact Center, IT/Communications Technologies and Third parties Integration process. Transform Customer's requirements into Technical Requirements/Scopes.
Provide Technical Leadership during Sales and Implementations Cycles.
Generate new opportunities in LATAM region based on proved Voice Self Services and Customer experience implementation at Telefonica Movistar.
Generate new business with base already installed by providing business consultancy and generating confidence and partnership with current customers.
Develop PS busin...
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