Over 20 years in public & private sector, focussing on achievement of business benefits via introduction & improvement of ICT systems, associated support services & business change. Find reward in new challenges, keeping up to date with the latest in business & technology & supporting & coaching others.
10+ years experience in project management (PRINCE 2) & business analysis. Significant experience in the creation & delivery of test strategies. Most recently, worked on ICT support service proposals in UK public sector, achieving a win rate circa 45%.
Strong background in full life-cycle development & implementation for bespoke business systems, Contact Centres, CRM & CTI, primarily in...