MMS Marketing for Mobile Network Operators
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This document discusses how a company helps wireless carriers communicate with their customers through multimedia messaging. The company provides carriers the infrastructure to send personalized rich media messages at scale. This engagement channel increases customer engagement, improves customer service, and drives customer loyalty. The company's cloud-based solution allows carriers to design and send messages reliably without expensive hardware.
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- 1. ENABLING WIRELESS CARRIERS TO COMMUNICATE WITH THEIR CUSTOMERS USING MULTIMEDIA MESSAGING EXPERIENCES
- 2. WHAT WE DO WE HELP WIRELESS CARRIERS DELIVER PERSONALIZED RICH MEDIA MMS MESSAGES AT MASSIVE SCALE
- 3. RESULTS SENDING MMS MESSAGES IS THE BEST CUSTOMER ENGAGEMENT CHANNEL FOR WIRELESS CARRIERS INCREASE CUSTOMER ENGAGEMENT IMPROVE CUSTOMER SERVICE DRIVE CUSTOMER LOYALTY
- 4. ACTIVATION / WELCOME Welcome your new customers with an MMS message, as well as offer any help they might need getting started.
- 5. ENGAGEMENT (ALERTS) Keep your customers updated with special alerts and news.
- 6. USAGE REPORTS Easily inform customers of their current data usage.
- 7. UPGRADES Offer upgrades that would better suit your customers' needs.
- 8. Offer quick and helpful tips as well as informational videos to keep your customers satisfied. SUPPORT Offer quick and helpful tips, as well as informational videos to keep your customers satisfied.
- 9. We provide the infrastructure in the cloud = No capital expenditures SOLUTIONPROBLEM COST (IS IT EXPENSIVE?) Our Platform focuses on simple UI, design/upload content and bulk upload CSV of phone numbers TIME (IS IT TIME CONSUMING?) Our cloud based solution allows us to have many large on-demand servers RELIABILITY (IS IT RELIABLE?) Personalizing images and text are difficult to transcode and process efficiently High throughput delivery & expensive MMS gateway infrastructure Complicated Marketing tools for internal teams to learn and accomplish
- 10. MESSAGE SENT/DELIVERED (97%) MESSAGE SENT/ACKNOWLEDGED (1%) MESSAGE SENT/FAILED (2%) MESSAGE SENT/REJECTED (0%) TRACK YOUR SUCCESS >18 (42%) 18-25 (35%) 26-35 (16%) 36-45 (8%) 46-56 (2%) 56-65 (1%) 65< (0%) Message Sent/Delivered (97%) Message Sent/Failed (2%) Message Sent/Acknowledged (1%) Message Sent/Rejected (0%) CAMPAIGN STATISTICS BY STATUS FOR:CAMPAIGN STATISTICS BY DEMOGRAPHIC FOR: *Example
- 11. 75% ANNUAL GROWTH IN THE PAST 3 YEARS 24/7 GLOBAL OPERATIONS HUNDREDS OF SATISFIED CUSTOMERS
- 12. LETS TALK David Langevin Email: david.langevin@skycore.com Phone: +1 (508)-685-8194 Skycore 397 Moody Street, Suite 202 Waltham, MA 02453