Information Technology Service Management (ITSM) professional with an emphasis on Release, Control and Validation. Eighteen years of Information Technology (IT) experience from both the user and service provider perspectives. Lean Six Sigma Green Belt and Capability Maturity Model Integrated (CMMi) Trained.
Specialties: PSM, CPDE, ITIL庐 Expert
George Group Lean 6 Sigma Green Belt, CMMi Version 1.2 Training, CMMi Measurement and Analysis Workshop,
Cadence Group Project Management and Managing Project Management Training, Institute of Certified Professional Managers - Certified Manager, Toastmasters International 鈥� Advanced Communicator Silver and Advanced Leader Bronze.
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