My present position as a director, consultant and trainer in business development and adapting to disruptive change arose naturally from my personal history.
A consistent theme has been new technology. I seem always to have been involved, and often a player, in the evolution of technologies that radically change customer behaviour, resulting in disruptive change for business. From my first engagement as programme director of one of the early cable channels in the UK, through the early days of Interactive Media, the development of the Web, the rise of mobile telephony and the origins of software as a service, I have been propelled into each new phase. Along the way I have observed patter...
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