• Create and implement strategic and tactical road map for Rackspace's Configure, Price and Quote (CPQ) tool, Proposal Manager
• Streamline sales process to create positive customer outcomes, enable the sales force, and protect Rackspace
• Communicate with executive leadership across all business units to align objectives and obtain funding for project resources
• Assist in troubleshooting and resolving process and system issues that inhibit sales, both at a transactional and a root cause level
• Engage with Training to identify and develop coordinated initiatives to include new employee training programs for sales
• Manage and support Tier I & II technicians and analysts fo...