Principle Consultant at Freethinking Business Consultants
Industry
Finance / Banking / Insurance
About
鈥� Delivery of Multi-Channel architecture to enable Omni-channel capability for a leading Financial Services Organisation. 16000 users moved to new a platform agnostic, web based technology.
鈥� Delivery of Customer Relationship Management capability on SAP for leading Financial Services Organisation. Delivery of capabilities, utilising a novel 鈥渋ncubation鈥� approach to de-risk CRM program failure. This first delivery enabled the decommissioning of 14 systems which were previously providing standalone capabilities to the organization
鈥� Establish Data Lab to centralize activities related to Data Quality, EIM and remediation, ensure ownership of data quality by business with a sustainable capab...
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