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Kolkata Area, India India

Healthcare and Hospital Management Expert

I begun my journey in the BPO/KPO industry in 1996 and graduated to a leadership role managing back-end operations for medical transcription, medical billing & accounts receivable companies for the past 19 years. I love to work in chaotic environments where a combination of smart analytical approach and a human touch keep the wheels turning and keep staff and customers happy. Happy people, happy customers and happy shareholders being the motto. I’m equally at home writing training materials, teaching people to use a new software application, or working hard shoulder-to-shoulder along side the team to help transition & stabilize a new business. I’m passionate about helping businesses g...