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DEMONTE MILLER
2766 Mull Avenue Copley, Ohio 44321  demontemiller@icloud.com  216-410-9048
Proven ability to handle all aspects of student eligibility and recruitment. Extremelyskilled in
respondingtostudentinquiriesanddeterminingbackgrounds,goalsandobjectives.Handsonexperience
of creating and implementing treasure and project finance reporting, loan agreement and payment
collection policies monitoring, monitoring and bank accounts analysis, calculation of net cash, cash
balance reporting, scheduling of subordinated loans, associated to financial strength of, companies,
maintain cash, debt, and interest schedules, maintain online access to all bank accounts keep track of
associated,service agreements,archiveall projectfinancefoldersinastandardformatthisalso,includes
availability of all important documents electronically, work closely with project finance analyst for all
existingandnew,fundingprojects,trackexpensesandsourcesof fundingforefficientfundsmanagement,
maintain banking relationshipsact as liaison between bank personnel, and management, prepare and
submit the funding proposals to banks, perform as a complete backup to project analyst, keep strict
confidentiality of information.
Key Strengths:
 Financial Reporting
 Fiscal Budgeting
 Microsoft Office Products
 Communication
 Team Building
 Account Management
 Relationship Building
 Problem Solving
 Customer Service
 People Soft
 Cash Flow analyst
 Quick Books
EDUCATION
Degree - WesternGovernorsUniversity- SaltLake City,Utah
Human Resource Management, ExpectedgraduationNovember2015
Honorsand activities: Dean List 2014
PROFESSIONAL EXPERIENCE
Accountant 1
ZF & TRW, Independence, Ohio
 Supported regular period end closing responsibilities including, but not limited to, journal
entries, expense review, accruals and intercompany transactions and balancing
 Analyzed bank accounts and lockboxes, investment of excess cash and draws on lines of credit.
Cash Application
 Performed general ledger review and general account reconciliation responsibility for select
accounts;
 Performing ongoing Sarbanes-Oxley review and control testing in conjunction with other
North American Shared Services and TRW Operating Units accounting department personnel
 Effective communication skills - including the ability to listen to the needs of others, research
and comprehend complex matters, articulate issues in a clear and concise manner,
and present findings as well as recommendations in both oral and written presentations.
A/R & Cash Application Supervisor
Ct Partners, Beachwood, Ohio 2014 to July 2015
 Analyzed bank accounts and lockboxes, investment of excess cash and draws on lines of
credit. Cash Application.
 Supported internal and external related to banking related issues. Reviewed discrepancies of
bank charges with banking institutions. Administered credit card programs - both receipts
from customers and corporate purchasing cards.

 Managed petty cash accounts. Established daily reports for management. Created bank
deposits and process credit card transactions maintaining Payment Card Industry (PCI)
compliance. Analyzed and carried out check and electronic payments. Analyzed and
presented remediation of payment exceptions.
 Strong working knowledge of GAAP and experience developing/managing complex
reconciliation processes among multiple systems.
 Effective communication skills - including the ability to listen to the needs of others,
research and comprehend complex matters, articulate issues in a clear and concise manner,
and present findings as well as recommendations in both oral and written presentations.
 Strong project management skills and an ability to work well with all levels of an
organization.
 Comfort with initiating and responding to change; demonstrated ability to identify,
develop, and implement process/system improvements to a known or supposed weakness.
 Ability and desire to learn new skills and improve existing capabilities, particularly
technology (ERP systems, data warehouse reporting tools, MS Access, advanced Excel,
etc.).
 Created charts, reports and summaries of key economic and financial results. Ensured debt
payments are carried out on time. Recognized exceptions and applied remediation solutions
Key Accomplishments
1. I have been counter trained and have learned some billing procedures and was able to
step in and help our billing department when they were under staffed.
2. I am the sole A/R employee for a publicly traded company that has over 400
employees globally.
3. I am very punctual and have a great ability to multitask.
4. In the last 30 days I have been able to collect and reconcile 1.56 million in delinquent
account.
Business Office Manager
Strayer University, Akron, Ohio 9/2012 to 12/2013
 Analyzed monthly balance sheet accounts for corporate reporting. Generated financial
statements and facilitated account closing procedures each month. Trained [6] new
employees on accounting principles and company procedures.
 Analyzed Financial Aid Reports, including Refunding Report, Student Requirement
Report and Temp. Report Customer Service, Developed efficiency-enhancing
workflow/process improvements that made it possible to accommodate increasing
responsibilities necessitated by staff reductions.
 Applying of Cash and Credit Accounts
statements and facilitated account closing procedures each month. Trained [6] new employees
on accounting principles and company procedures.
 Responsible and accountable to operating budget, salary and incentive plans for staff
Key Accomplishments
1. Was the regional trainerforthe Businessoffice atStrayerUniversity
2. Stayer Businessoffice employeeof the WinterQuarter2014
3. I am verypunctual andhave a great abilitytomultitask.
4. I have been able to collect and reconcile 1 million dollars in delinquent accounts.

Auto Loan Specialist
Huntington National Bank, Parma, Ohio 11/2011 to 9/2012
 Develop and manage collections and credit programs Supplied necessary industry and
market research to target new businesses.
 Identified operational processes inefficiencies and recommended necessary
improvements.
 Prepared weekly reports on work accomplished within Claims Department. Reviewed
work performance of staff and took corrective action where appropriate. Provided
telephone support.
 Locate problems faced by customers and helping them with solutions.
Assisted Accounting Staff when required. Handled reviewing and approving
responsibilities on refund payments to the customer accounts.
 Reviewed and analyzed claim files submitted to the guarantors and resolved all issues as
they occurred.
 Researched and adjusted borrower interest accruals and posted government billing
tickets.
 Repurchased defaulted accounts that had been discharged with Chapter 13 bankruptcy
from the guarantor
Collections Lead
The Revenue Group: Beachwood, Ohio 12/2009 to 12/2010
 Lead a team of Business to Business Collection Representatives through effective use of
department goals, measurement standards, quality standards, department metrics,
management information systems and other performance measurement and monitoring
techniques.
 Assisted with month end close processes, oversee processing and delivery of customer
statements
 Minimize bad collection debit by maintain contact with debtors and analyzing risk
management for every individual account.
 Maintained account maintenance by making collection calls, negotiate and secure
payments on past dues, address issues.
Collections Lead
Creditors Interchange, Cleveland, Ohio 8/2006 to 12/2009
 Perform research on overdue account balance that is fully or partially unpaid and
follows up by mail and/or phone to customers on delinquent payments
 Handle customer inquiries regarding account status as well as research customer's
accounts thoroughly and document appropriately
 Perform responsibilities of coordinating collection activities for delinquent
accounts by preparing information for external collection agencies or attorneys

LICENSURES
 Federal StudentLoanOfficer
SOFTWARE SKILLS
 People Soft,Oracle,Excel,PowerPointandMicrosoftOffice,SAP

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Resume 6.27.15

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Resume 6.27.15