Head of Contact Centre, Head of Service Quality, Project Management, Property Management
Industry
NGO / Public Service
About
Enjoying an incredible career in Customer Service for more than 10 years, inspire peoples to reach their potentials to deliver great experience to the customers.
Demonstrable record of achievement in Project Management, Process Development, Process Engineering/Re-engineering, Implementation Initiatives, Analysis, Training and continuous improvement for understanding ever changing business and its growth through quality of service ensuring that no excellent customer experiences opportunities are missed.
I am a Respected Leader, highly energetic, creative trainer and vested mentor of high performance teams in Telecommunication & Banking Customer Service.
As a seasoned Customer Service ...
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