Personal Information
Organization / Workplace
Melbourne, Australia Australia
Occupation
Senior Business Analyst
Industry
Telecom / Mobile
About
I'm a Senior Business Analyst currently working in the Portfolio, Risk & Prevention team in Billing & Credit Management, Telstra. I have over 10 years’ experience within the telecommunications industry. I have a wide range of knowledge in the following areas: Credit Management collections, acquisitions, outbound operations, campaign management (Genesys), routing and technology. I have a lot of experience with customer service, both on the front line and internally. Interested in Telecommunications and the Travel & Tourism industry.
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