Personal Information
Organization / Workplace
Kolkata Area, India India
Occupation
Asst. Vice President - Region Customer Experience & Service Assurance at Reliance Communications Limited
Industry
Telecom / Mobile
About
Seasoned professional & strategic planner with proficiency in streamlining business processes, defining continuous improvement processes, accelerating employees’ strengths and building powerful teams. Deftness in setting out standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA. Adept in ensuring sufficient human, financial, technological, informational, and material resources are available to carry these out.
A keen strategist with experience in managing entire business operations with key focus on top line & bottom line profitability by ensuring optimal utilization of resources. Wor...
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